CCleaner still unable to remove IOutlook Plug?

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[Last updated on 05/04/2009, Sun]

"Question:CCleaner 2.11.636 still won't remove an apparently errant registry key in Vista Home Premium. When I run a registry scan, CClenaer reports the following error: Under the Problem column -- Missing TypeLib Reference; Under the Data column -- IOutlook Plug - {4A345IBE-99E0-476C-AE7F-C2A5671AC22E}; Under the Registry Key column -- HKCR\Interface\A9CC9305-0A30-4015-92A0-071EE24E720}. If I right-click on the line and then click on Open in RegEdit, the registry opens. When I try to delete the key, an error box pops up with the following message: Cannot delete {A9CC9305-A030-4015-92A0-071EE24E720}: Error while deleting key.


Solution: I don't have Vista, and I don't use Outlook, but I'll hazard a guess and say it sounds like a residue from a previously installed plugin, or maybe a plugin that hasn't been removed properly.

I take it there's no evidence of the plugin in Add/Remove programs, so if I'm anywhere close maybe you can delete it in Safe Mode. If remnants of the plugin are still on your pc, maybe some part of Windows is hanging onto that key."

I got this from a website. My problem is quite silimar but mine does not have a error box pop up. When I run the cleaner and remove the IOutlook Plug, if i scan again, it reappears and seems that it not really remove.

So I try in safe mode for my Vista and Xp, it works!

How to boot into Safe Mode in Windows Vista:
http://bertk.mvps.org/html/safemodevista.html


Taken from:http://forum.piriform.com/index.php?showtopic=17469

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